Privacy policy

Last updated: April 21, 2026

This Privacy Policy explains what information we collect when you visit or make a purchase at ktinhau, how we use it, and what choices you have. If you have questions, email us at ktinhau610@gmail.com before or after your purchase.

This policy applies to all visitors and customers of ktinhau.

1. Information We Collect

Information you provide directly
When you place an order or contact us, we may collect:

  • Name

  • Email address

  • Shipping address

  • Phone number

  • Order details, including lighting products purchased and purchase history

We do not store payment information. All payment data is handled directly by PayPal. We do not have access to your card number, bank details, or PayPal login credentials.

Information collected automatically
When you browse our website, we may collect:

  • IP address (used for general location only, not precise tracking)

  • Browser type and device type

  • Pages viewed and time spent on the site

  • Referral source (how you arrived at our site)

This data is collected through cookies and analytics tools including Google Analytics and Shopify's built-in analytics.

Information we do not collect

  • Government identification numbers

  • Health or medical information

  • Bank account credentials or payment card details

2. How We Use Your Information

We use your information only to operate our lighting store and provide services to you:

  • Process and fulfill your orders

  • Send order confirmations, shipping updates, and receipts

  • Respond to customer service inquiries

  • Detect and prevent fraud or unauthorized transactions

  • Improve website functionality and the shopping experience for lighting products

We do not sell your personal data. We do not build advertising profiles. We do not share your information with advertisers.

3. Who We Share Your Information With

We share your information only with the service providers necessary to operate our business:

  • PayPal — for secure payment processing

  • Shopify — for website hosting and order management

  • USPS and UPS — for order delivery

Each provider uses your data only to perform the service they provide. We do not share your data beyond what is required for these functions.

4. How Long We Keep Your Information

  • Order records: Up to 7 years, as required for tax and legal compliance

  • Customer service communications: Retained for support history purposes

  • Analytics data: Typically 14 to 26 months, in line with Google Analytics default settings

You may request deletion of your personal data at any time. See Section 5 for how to submit a request.

5. Your Privacy Rights

All U.S. customers have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data where permitted by law

California residents have additional rights under applicable state privacy laws, including the right to:

  • Know what personal data we collect and the purpose for collecting it

  • Know which third parties we share your data with

  • Request limits on certain uses of your data

To submit any privacy request, email us at ktinhau610@gmail.com. We respond within 30 days.

6. Cookies and Tracking

We use cookies to:

  • Enable core website functions such as the shopping cart and checkout

  • Analyze website traffic through Google Analytics

  • Improve your browsing experience over time

You can manage or disable cookies through your browser settings. If you disable cookies, some parts of the site — including the shopping cart — may not function correctly.

We do not use cookies to build advertising profiles or track you across unrelated websites.

7. How We Protect Your Information

We take reasonable steps to protect your personal data:

  • Our website uses SSL encryption (HTTPS) on all pages

  • Access to personal data is restricted to necessary functions only

  • We use established platforms (Shopify and PayPal) that maintain their own security standards

No method of data transmission or storage can be guaranteed completely secure. If you have a security concern, contact us at ktinhau610@gmail.com.

8. Children's Privacy

Our website is intended for users aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at ktinhau610@gmail.com and we will remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after an update constitutes acceptance of the revised policy.

If changes are material, we will make reasonable efforts to notify customers directly.

10. Contact Us

Company: NORTHERN BORDER TRADING GROUP LLC

Address: 1001 S MAIN ST NUM 12464, KALISPELL, MT 59901

Email: ktinhau610@gmail.com

Support hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)

We aim to respond within one business day. Messages sent on weekends or holidays will be answered on the next business day.